Pulsafeeder - Engineered Products Operation (EPO)

Pulsafeeder's Engineered Products Operation (EPO), located in Rochester, NY is also the company headquarters.

Pulsafeeder Engineered Products Operation
2883 Brighton-Henrietta Townline Road
Rochester, NY 14623
Tel: 585-292-8000
Fax: 585-424-5619
Hours of Operation: 8am - 5pm (Eastern US Time)

General e-mail (Administration): pulsa@idexcorp.com
For technical inquires for the Pulsa/Pulsar Series product lines:techsales.pulsa@idexcorp.com
For technical inquires for the Eco, Eastern, ISOChem, and Foster product lines: techsales.eefi@idexcorp.com

TECHNICAL SALES/ APPLICATION ASSISTANCE/ ORDER ENTRY/ DOCUMENTATION
Environmental Market Team - All Product Lines
Director of Customer Service
Karen Eisemann: Contact
Tel: 585-292-8044

Environmental Market Manager
Matthew Sass: Contact
Tel: 585-292-8016
Brian Schor: Contact
Tel: 585-292-8021

Sales Order Editor
Karen Parisi: Contact
Tel: 585-292-8031

Documentation - Drawings, Spec Sheets, and Parts List
Esther Elliott: Contact
Tel: 585-292-8013

Municipal Submittals and O&M
Bob Catone: Contact
Tel: 585-292-8053

Application Engineers
Sr. Technical Sales Engineer
Valerie Sutton: Contact
Tel: 585-292-8039
Theresa Merritt: Contact
Tel: 585-292-8054

Technical Sales Engineer
Meta Washington: Contact
Tel: 585-292-8072
Joe Gonzalez: Contact
Tel: 585-292-8078

Project Managers
Eastern, ECO, ISOCHEM and Foster
Craig Augustyn: Contact
Tel: 585-292-8052

Blackwater Project Manager
Rick DeRosa: Contact
Tel: 585-292-8036

Municipal Project Managers
Zachary Militello: Contact
Tel: 585-292-8032
Frank Valente: Contact
Tel: 585-292-8025

Order Entry
All Pump Orders: Contact
All Parts Orders: Contact
Order Entry Assistance - Pulsa/Pulsar/Foster & Eco/Eastern/Isochem
Christina Hoffower: Contact
Tel: 585-292-8027
Jessica Diaz: Contact
Tel: 585-292-8115

Order Status/Expediting
Eco/Eastern/Isochem/Foster
David Lamb: Contact
Tel: 585-292-8049
Pulsa/Pulsar & Series M
Lee Brooks: Contact
Tel: 585-292-8058

Shipping
Import/Export Administrator
Lisa Kenderick: Contact
Tel: 585-292-8060
Shipping Coordinator
Donna Rachow: Contact
Tel: 585-292-8121

AFTERMARKET CUSTOMER SERVICE
Service/Warranty Request
Mike Mulcahy: Contact
Tel: 585-292-8051

Return Authorization
Alex Hrabko: Contact
Tel: 585-292-8059

Parts Pricing/Order Entry/Return
Dale Haskins: Contact
Tel: 585-292-8030

Authorizations/Show Equipment
Teri Wilson: Contact
Tel: 585-292-8038

SALES AND MANAGEMENT
President
Dieter Sauer: Contact

VP, Global Sales
Julio Ferreira : Contact
Tel: (585) 292-8037

Director, International Sales
Ashok Rekhi: Contact
Tel: (585) 292-8020

Regional Sales Managers
NE Regional Sales Manager & Canada Sales Manager
Gary DeWolf: Contact
Tel: 585-292-8029

WE & MW Regional Sales Manager
Travis Lee: Contact
Tel: 512-694-0780

SE Regional Sales Manager
David Ziegelhofer: Contact
Tel: 813-504-0151

MARKETING MANAGEMENT
Market Development Manager
Jeff Bye: Contact
Tel: 585-292-8084